What is Duty Drawback.
Governments impose duties on imported goods and materials consumed domestically. As global commerce expands, products are frequently returned or re-exported to international markets. In such cases, the import duties initially paid on these items can be refunded by the government if the product reaches its end destination by being sold abroad, returned or destroyed. This practice is widely observed across most countries, allowing for the reimbursement of import duties and, in some instances, taxes.
Types of Drawback.
Re-Export
Returns
Transformation
Destruction
A customs process where duties previously paid on imported goods are refunded when those goods are re-exported, promoting international trade and reducing costs for businesses.
A customs process that refunds duties paid on imported goods when those items are returned to the original sender or manufacturer, helping businesses recover import costs.
A customs procedure where duties paid on imported goods are refunded when those goods undergo transformation within a country and are then re-exported, encouraging manufacturing and trade.
A customs process where duties paid on imported goods are refunded when the items are destroyed under customs supervision, minimizing import costs for damaged or unusable items.
Technology based approach to a manual and complex process
Baltimore
How We Do It.
Our software securely obtains import and export data from your internal business systems, validates it, matches exports with imports, and prepares claims submitted to Customs Authorities. This involves using official forms or Application Programming Interfaces for automation. The solution simplifies this process for users, ensuring consistent management of claims across different operating countries. After Customs Authorities approve the claims and release drawback funds, Drawback.app transfers the funds to you.
Import Data.
Import data is typically stored in various business systems such as Enterprise Resource Planning (ERP), Global Trade Management (GTM), Warehouse Management Systems (WMS), and Transportation Management Systems (TMS). The software assists in requesting and collecting data from these systems. The focus is on obtaining evidence of import transactions with Customs, including details such as what was imported, when, the quantity, and the value, along with duties and taxes paid for Customs release. Common artifacts like Purchase Orders, Receiving Logs, and Customs Entry Summaries often contain this information. The system aids in the aggregation process, guiding users through data collection from multiple systems if necessary.
Export Data.
Export data, like import data, is sourced from specific business systems and can be consolidated with Drawback.app. The goal is to capture evidence that a product or material, used in manufacturing, no longer exists, either due to destruction or leaving the country. Similar to import data, this information is typically spread across various business systems, including artifacts such as Sales Invoices, Shipment Logs, and, when applicable, Destruction Certificates. Drawback.app assists in aggregating, validating, and assessing the overall readiness of export data, providing support for stakeholders throughout the process.
Claims Management.
The claims process and necessary data differ among countries and their Customs Authorities. Our platform has researched and incorporated specific rules, workflows, and data exchanges for each supported country. The integrations are maintained by our platform, saving you from the task. Additionally, after claim submission, our platform acts as the initial support contact if Customs Authorities have questions or challenges, facilitating the process by utilizing the data already uploaded by you.
Integration Flexibility.
Drawback.app is a flexible and easily integratable platform that allows users to load, update, and download data through various methods, including User Interfaces, Excel Files, and APIs for those seeking an automated 'lights out' solution. The platform's AI Agent, the Drawback.app Solution Consultant, not only answers queries about services but is also well-versed in international trade and policy variations among supported countries. Additionally, the Solution Architect can generate code tailored to customers' technology platform preferences.
Our Numbers.
The experienced team at drawback.app has extensive presence in the Global Trade Industry, with the three founders amassing nearly 80 years of combined experience. Their expertise spans various sectors including e-commerce, supply chain, and customs authorities to facilitate cross-border sales, fulfilment, and reverse logistics.
78
Years Experience
2.5M
Refunded ($)
150+
Completed Claims
Singapore
Contact Us.
support@drawback.app